Frequent Asked Questions

Q.How long will the Helium Balloon last?

Helium Balloon are able to last approx. 8-9 hours depending on your room-air temperature condition. Do not place the balloons under the sunlight for too long else it might oxidise & change the colours of the latex balloons.

Q. Processing time for parcel

All orders parcel will be prepared within 1-3 working days & will be delivered within 3-7 days depending on which courier you choose. Working days exclude weekends and Public Holidays.

Q. I brought some balloons & accessories on this store, but can i placed an order for the equipment rental as well?

Yes, if you have purchase any product & wish to rent an AC. You can checkout the items from our page first and send us a message of your order number on WhatsApp or Facebook messenger & we will assist you.

Q. I did not receive an confirmation message after placing an order.

It may be due to overwhelming orders, but not to worry. kindly send us your order ID to our Facebook page or WhatsApp via the icon below, so that our team can assist you with your order.

Why do we need security deposit?

1) Security Deposit will be refunded to you upon return of the equipment in good condition. 2) In the case where there is any damage to the equipment, we will deduct the money from the security deposit accordingly 3) Rest assured, we will ensure that the equipment is in good condition before we send out to our customer. Any other questions that are not stated here, feel free to drop us a message via our WhatsApp or Facebook Message icon or send us a message below.

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